Privacy policy

Last Updated: 28 January 2025

At Pawpidoo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal details (e.g., name, contact number, email address)

  • Dog-related information (e.g., breed, age, medical history, behavioural assessments)

  • Payment details for service transactions

  • Communications with Pawpidoo (e.g., emails, WhatsApp messages, forms submitted)

2. How We Use Your Information

We use your data for the following purposes:

  • To provide, manage, and personalise our services

  • To contact you regarding bookings, service updates, and promotions

  • To improve our offerings based on customer feedback and interactions

  • To comply with legal and regulatory requirements

3. Data Protection & Security

  • We store all personal data securely and limit access to authorised personnel only.

  • Payment information is processed through secure third-party payment gateways; we do not store card details.

  • We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Website Tracking

  • Our website may use cookies to enhance user experience. You may disable cookies in your browser settings, but this may affect site functionality.

  • We may collect anonymous analytics data to improve our website and services.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

For any privacy-related inquiries or requests, please contact us at info@pawpidoo.com.

By using our services, you agree to this Privacy Policy. We reserve the right to update this policy at any time.